SHIPPING
Shipping Information
At LuxeKicks, we strive to ensure that your order is processed and shipped as quickly as possible. Please review our shipping details below before placing an order.
1. Order Processing Time
- All orders are processed within [1-5] business days (excluding weekends and holidays).
- Orders placed during sales, holidays, or high-demand periods may experience slight delays.
2. Shipping Methods & Delivery Times
We offer the following shipping options at checkout:
- Standard Shipping: Estimated delivery within [10] business days.
- Expedited Shipping: Estimated delivery within [3-5] business days.
- International Shipping: Delivery times vary based on location and customs clearance.
🚨 Note: Delivery times are estimates and not guarantees. LuxeKicks is not responsible for shipping delays caused by the carrier.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- International orders may be subject to customs duties, taxes, and import fees. LuxeKicks is not responsible for these additional charges.
4. Tracking Your Order
- Once your order ships, you will receive a confirmation email with a tracking number.
- Customers are responsible for tracking their own packages and ensuring safe delivery.
5. Lost, Stolen, or Damaged Packages
- LuxeKicks is not responsible for lost, stolen, or damaged packages.
- If your package is lost or damaged during transit, please file a claim directly with the shipping carrier. We recommend selecting a shipping option that includes insurance for added security.
6. Incorrect Shipping Information
- Customers are responsible for providing accurate shipping details.
- Orders shipped to incorrect addresses provided by the customer will not be refunded. If the package is returned due to an incorrect address, the customer will be responsible for additional shipping costs to resend the package.
7. International Shipping
- We ship internationally to all countries.
- Customers are responsible for any customs fees, import duties, or taxes required by their country.
- LuxeKicks is not responsible for international shipping delays due to customs processing.
8. Contact Us
For any shipping-related inquiries, contact us at:
📧 luxekicks13@gmail.com
By placing an order with LuxeKicks, you acknowledge and agree to this shipping policy.